The team at DBS Marketing take pride in providing the highest quality customer service possible
Sue R, Leeds City Council
The customer service provided by DBS was professional and helpful. Due to the nature of the consultation we were working to tight deadlines and although the timescale kept changing last minute, DBS remained patient and worked with us on hitting our deadlines. Having got several quotes from other companies with a summary of their services, DBS offered a competitive service tailored to individual needs.
Amelia S, Skye Pie
Thank you very much for such a wonderful, pleasant and excellent service. I will recommend you to anybody who requires your type of service. Brilliant, very helpful and lots of knowledge and advice, very good at your job and wonderful to work with.
11 out of 10.
Jessica M , Arriva Yorkshire
I honestly cannot fault the service. They have always been extremely helpful and attentive, providing excellent expert knowledge not only on types of print work, but distribution channels and analytics. The staff are all extremely friendly, and they offer a very quick, reliable, tailor-made service. DBS produce very quick lead times and cost-effective prices. They are that good we even recommended them to our colleagues in the North East!
Mike D, Independent & Local Magazines
Loving the service you guys have given me. Everyone has been helpful and patient. Will use you every month for my magazines. I appreciate all your help.
Sarah S, Merseyrail
DBS Marketing were really helpful to work with, from turning everything around in a short time frame to accommodating our budget. They worked closely with us to find the best way of achieving the distribution that we were looking for and were able to deliver to specific postcodes that we were trying to reach. The service was professional and friendly throughout, we have happily recommended DBS Marketing to others who have been looking for a distribution solution.
Caroline M, Weber Shandwick
I would like to thank you again for being so helpful and supportive. The client has been very appreciative and we will make sure to choose your company again for future projects.
Hayley A, Dalton Warner Davis
I am very happy with the service from DBS and will definitely use you again and recommend to others too.
Laura L, Arriva North East
DBS always respond the same day usually within 2 hours most of the time and quotes are always sent the same day. Excellent customer service, very flexible and accommodating which is great for unexpected short deadlines. Flexibility, quick turnaround and responses, value for money
Jacqui P, Barratt Homes
The staff are very helpful and efficient (Tess and Nicole). Very thorough in confirming distribution details and no issues with delivery of items. Due to the service received we have used DBS on two further occasions and will continue to do so. I have shared your details with our Marketing Department as I have been very impressed by your service and I hope they may also use you in the future.
Samuel B, Safe Gas
The service has been very good - communication has been thorough and clear - the process was very simple, provided a great alternative to Royal Mail and provided proof of delivery forms. We have had a good response, leads have been generated and converted into sales, couldn’t ask for anything more really.
Adam H, Run For All
DBS are very responsive to emails and I have never felt unable to reach the staff. I also feel that DBS staff take pride in the service on offer and strive to exceed customer expectations. DBS provide a comprehensive service at a very competitive price.
If you have any questions about any of our services, please do not hesitate to contact us.